Service
& Support
Videotex offers a wide range of
service,
 both hardware
and software, for systems we sell, and others. We service many
non-linear systems, and regular systems.
We are an Authorized Apple service center.
We offer service on the
following platforms:
Windows XP, 2000, NT, ME, 98,
95
Apple & MAC - all operating
versions
Our service rates (parts
additional) are:
Onsite service - $95/hr
Depot service - $70/hr
Onsite maintenance contracts available
Onsite 3rd party maintenance contracts -
such
as The Document Company Xerox
printer service
To arrange service, call our
service department at x260, or
email.
Returning a PC system for repair or update
Please carefully follow these instructions for returning a system to
us:
- Return, at your expense and insured, the system to
Videotex's offices at 10255 Miller Rd., Dallas, TX 75238.
- Videotex will not be liable for damage to the system during shipment.
Please package and insure the system appropriately.
- Include keyboard, mouse, all cables, dongles, accessories, software,
operating system CDs, and any other items we may need to completely
re-install or rebuild everything
- Email us at
tech to let us know it is on its way. Include a written description of
the problems, or issues, either in the email, or in the box with the
system.
- Include any passwords if the system is password protected.
|
|
Events
|
|
|
|
Deal of the Day
|
|
|
|
New &
Noteworthy
|
|
|
|
Resources
|
|
|
|
Specials
|
|
Litepanels
Effective June 15, 2008 we are
instituting a $150.00/Kit Rebate
Promotion on Litepanels LP-MiniPlus
2-lite kits (DLPK). This Rebate
Promotion will be known as the
“Lifesaver” 2-Lite Kit.As in
past rebate promotions,
customers will be required to
provide proof of purchase along
with a completed rebate form and
warranty card and submit their
rebate request directly to
Litepanels, Inc. The promotion
will be effective until December
31, 2008.
Panasonic
Purchase an
AG-HVX200 camera
and receive a free 16GB P2 card
and Barry Green's book.
Panasonic Finance
Solutions is now offering low
APR on the easy-operating
AG-HVX200 Cinema P2 Camera.
Choose a 24, 36, 48 or 60-month
term – *24 month 2.99 %, 36
month 5.99 %, 48 month 7.49 %,
60 month 8.49 %. Call
800-888-4336 or 972-231-9200, x220
for more information.
|
|
 |
|
